Every single day of a job
fair or career expo organized by companies always packed with people seeking
job. Thousands of jobseeker looking for their dreamed jobs stand at the isles
in front of those companies booths at such an expo are becoming common sight
from opening until closing time everyday.
We probably often heard
people say "it is hard to find job these days" and I am referring to those job
seekers with good and some of them even having outstanding academic
achievements whom I talked to during those session. Some of them were actually
unemployed because of the downsizing efforts by companies where they worked
before.
Is it appropriate to say
that finding job really that difficult then?
On the other side of the
equation, many companies are finding it more challenging to recruit good quality
people. The fact that many companies are trying to get good quality candidates
from participating in such an expo shows us the paradox of the situation.
My own years of experience
in business and as professional, as well as the experiences from various other
people who either own businesses or also working as professionals, reveal that many
organizations actually are indeed finding it difficult to get good quality
people but at the same time haven’t done enough in preparing existing people in
their organizations to step into various positions including the management
positions.
There is certainly a gap
that is caused by the paradox.
R
& D: Recruiting and Developing
What
went wrong?
Most leaders and/or managers
tend to recruit or promote people who think and behave like them. As the
result, the companies then missed the opportunity to have an enriched team with
views and skills that will be complementing each other.
Many problems related to
human resources in companies are actually started from the beginning of the
process, the recruitment. Companies must rethink how they recruit and not only
in training, utilizing and rewarding people. All those that looks like separate
problems in many companies are actually caused by the overlooked recruitment
process.
Many companies in their
effort to find solution to the problem are even making things worse. Those
companies are just spending monies in either training sessions for their
employees without first rethink about their specific internal or industry
problems, or just leave those human capital problems into the hands of their
human resources departments.
The first step is to understand
our situation by looking closer or maybe digging deeper into the problems that
we are facing in recruiting and the person that we must first get in touch with
is the CEO or the COO to get their view on recruitment plans and the overall
business plans.
We can actually avoid
wasting time and resources in our various attempts to solving those issues by
simply start having a recruitment planning in our business plans. And after we understand our situation, in order to have a good recruitment plan we must first set clear objectives and
expectations of what our businesses need from those candidates once they join
our companies. A thoroughly thought and appropriately communicated job
description can help both sides have mutual understanding.
The third step is to ensure
that we select the right people and provide the new recruits with a series of orientation
assignments to help them to better understand the entire company – not just
their own respective function or department.
How lean can we go?
Many companies strive for
efficiencies and maximum productivity in all their operations, but don’t take
me wrong on these because it is indeed very important for companies to have
efficient operations and high productivity. It is, however, at the same time
companies should avoid an over specialization situation and must develop all team
members to think beyond their departments and/or divisions.
Too often for the
sake of cost efficiencies and productivity, overall performance of their
companies were poor because managers only look after the departments that they
are leading without thinking about collaboration with other departments to
pursue business goals.
Hence, the role of CEO or COO is very crucial to ensure
that every effort in increasing productivity and efficiencies not only must be
well-planned and in accordance to the overall business plans but also still
provide ample room for people development
so that our companies have people ready for either lateral transfer or
promotion.
What
to do next?
Talent
Management
Top management, senior
leaders and managers together with human resources department must have full commitment
and high level of engagement through all the processes of recruiting and
retaining good employees. Involvement such as attending regular orientation
sessions for new recruits is just a minimum that top management and senior
leaders must do. Top management must do regular at least once a year comprehensive
review with senior leaders and line managers to really understand how the
pipeline of talents is and follows it up in every quarterly reviews.
Well handled and efficient
hiring must be followed by development of the talents from time to time as
their careers progress. Even those talents with high potential need support
when they are having new assignments. When we have talents from various
departments, provide them not only regular training and coaching but have them
connected with one another to share best practices and innovative ideas that
could enrich their perspectives.
Regular assessment and
tracking of leadership potential is also needed as leaders are made not born.
Those talents might have developed their leadership capabilities as the results
of the various combined assignments and training that they have.
Last but not least, we need
to measure how well the company retains key employees and high-potential
talents. Involve the managers when we review the measurement so that they feel
more engaged in all the process from recruiting, developing and retaining good
employees. By doing so, accountability for results is clearly defined at all
levels.